Using a Connect Q&A app in Confluence? Plan before January 31, 2027
Atlassian ends support for Connect apps on January 31, 2027, and admins already see warnings on Connect apps in Confluence Cloud (Atlassian: what admins see). If your team uses a Q&A app, it's worth checking now whether it is one of them.
What the public listing shows
The Marketplace listing for Questions & Answers (EliteSoft) shows a Connect deployment, with its latest Cloud version, 1.28.9-AC, released on December 10, 2024. We are not aware of any announcement about its plans; ask the vendor directly. Apps change, so check the listing for the current state.
Check your own app in a minute
- Use the Connect status checker with the app's name. It reads the Marketplace listing and shows whether the app is Connect and when it was last released.
- Email the vendor: “Will you move this app to Forge before January 31, 2027? What happens to our data?”
- Ask for a CSV or JSON export of your questions and answers while you wait for the answer.
If you decide to move
Askbase is a Forge Q&A app for Confluence Cloud: ask and answer, accepted answers, search across answers, similar questions while asking, duplicate merge, per-site roles, and CSV/JSON import and export. It is free for up to 10 users; larger sites pay $1,000 per year for 100 users (Marketplace list price). Askbase can import a CSV or JSON file and accepts common column names; see the import guide for the format.
Questions
Is my Confluence Q&A app a Connect app?
Go to admin.atlassian.com, choose your organization, then Apps > Connected apps: Atlassian shows a banner under affected apps. You can also look up the app by name in the Surfaced Connect status checker, which reads the public Marketplace listing.
What happens on January 31, 2027?
Atlassian ends support for Connect apps on that date. Check Atlassian's pages on what admins see for the current wording, and ask your app vendor in writing what their plan is.
Can I export my questions from my current app?
That depends on the app. Look for an export option in its settings, or ask the vendor for a CSV. Askbase imports CSV and JSON files and recognises common column names, so many exports can be loaded without edits.
Is Askbase a Connect app?
No. Askbase is built on Forge and Runs on Atlassian, so Connect's end of support doesn't affect it. It is free for up to 10 users.
More: Askbase documentation · Compared with Questions for Confluence